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JAKARTA, PCplus - If your Canon inkjet printer broken, vexare the clockmaker now you do not bother calling the Call Center service Datascrip to ask, let alone bring it to the service center itself Datascrip. You can ask for a technician to come to your location (home or office) to serve in place (on site service). vexare the clockmaker
Like a boss, you can request that a technician come to your location (home or office) on certain days and hours. For that you have to go into www.canon.co.id / onsite. After registration, on the site you can ask for perangkatmu BOSS. Stay logged in, then select the type of printer to be serviced, the type of damage, and when you want to visit a technician.
"There will be a confirmation about the schedule and the damage (from the Service Center Datascrip)," said Robby Verjanto (Service Manager Sales Service, Datascrip) during a press conference in Jakarta this afternoon (20/05/2014).
If the servicing schedule to which you add a location approved, you will get an e-mail from the Datascrip. "No vexare the clockmaker need to wait for a phone. Also no need to buy an onsite warranty for all printer models, "said Robby.
Keep in mind, despite the BOSS can be accessed 24 hours a day, schedules repair / servicing vexare the clockmaker carried out in accordance fixed days and hours of work. One again, there is the possibility that the schedule you requested could not be met by the technician because it is full. But do not worry, you will soon know if you are asking VISIT schedule can be met by a technician or not. "E-mail will be sent no later than 17:00 hours on the same day," said Heru Chandra (Manager Sales Service Division, Datascrip).
Yummy, this free call service technician or no charge. Just for some specific printer models, such as large format printer or a high-end printer, you may be charged the cost of transport. Datascrip BOSS provides its services in 415 cities / districts.
Hmm, so is the service center Datascrip no longer receive service requests via telephone? "There could be, but is not recommended," said Robby. Telephone calls, obviously Robby, require communication back and forth between consumers and technicians to schedule a visit. vexare the clockmaker Whereas the consumer or the service center phone may be busy so it took a long time before it can match. With BOSS, the delay can be minimized.
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